DezefyTrack

Menu
Get Started

Privacy Policy

At DezefyTrack, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform and related services.

1. Information We Collect

We may collect the following types of personal and usage information:

a. Information You Provide:

  • Name, email address, phone number

  • Company name and address

  • Login credentials

  • Any messages or files you upload or submit via forms or chat

b. Automatically Collected Data:

  • IP address and browser type

  • Device and operating system information

  • Usage data and interaction logs

  • GPS location data (if tracking is enabled)

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services

  • Track territory and user location for assigned field tasks

  • Sync with platforms like Gemstone Lights (with your permission)

  • Communicate with you (support, service updates, marketing)

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share data only with:

  • Trusted third-party service providers (e.g. payment processors, CRM integrations)

  • Legal authorities, if required by law

  • Business partners under strict confidentiality agreements

4. Location Tracking

When you enable GPS tracking on our mobile tools, we collect your location data in real time for authorised purposes such as team monitoring and territory coverage. You can disable this at any time from your device settings or app controls.

5. Data Security

We implement strong security measures to protect your data, including encryption, firewalls, and access controls. However, no digital system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location (e.g. under GDPR or CCPA), you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To make a request, contact us at: [email protected]